Privacy Policy

1. Introduction

ThriveOps ("we," "us," "our") operates the public website at thriveops.com (the "Website"). This Privacy Policy explains how we collect, use, and protect information you provide through this Website. This Website is the public brand, marketing, and lead conversion layer for ThriveOps. It is separate from our learning platform, CRM, and payment systems.

2. Information We Collect

When you submit an inquiry or application form on this Website, we may collect:

• Name, email address, and phone number
• Company name and role (for business inquiries)
• Program interest and inquiry type
• Message content

We do not collect payment information on this Website. Payment processing is handled by separate, secure systems.

3. How We Use Your Information

• To respond to your inquiry and provide requested information
• To route your inquiry to the appropriate team
• To follow up regarding programs, services, or partnerships
• To improve our Website and services

4. Data Routing

Inquiry data submitted on this Website is routed to our CRM system (GoHighLevel) for follow-up. It is not stored on the public Website's database beyond the initial submission. Learner records, assessment results, and payment data are managed in separate, dedicated systems.

5. Cookies & Analytics

We use analytics tools (including Google Analytics) to understand Website usage. These tools may use cookies to collect anonymous usage data. You can disable cookies in your browser settings.

6. Data Retention

We retain inquiry data for as long as necessary to respond to your inquiry and for reasonable business follow-up. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us through the Website's contact form.

8. Third-Party Services

We use third-party services for CRM (GoHighLevel), analytics (Google Analytics), and email communication. These services have their own privacy policies.

9. Contact

For privacy questions or requests, contact us through the Website's contact form. This is a planning version of the privacy policy. A finalized legal document should be prepared before launch.